WeChat – A mobile application used by more than 600 million people
OMHK Online Marketing provides merchants with WeChat marketing services to help enterprises achieve the following:
On each personal WeChat communication page, the logos of the brands that the user is following are displayed. When creating a WeChat public platform, the enterprise can first establish a WeChat brand image through this operation. At the same time, through daily push communications, soft marketing packaged brand culture can gradually define a brand position among fans.
The greatest advantage of WeChat as compared to other channel placement methods is its 100% reach to user terminals, with very high accuracy. For enterprise marketing departments, it is absolutely news to be celebrated! Marketing officers only have to increase the numbers of audiences of the enterprises’ public accounts through various channels, carefully plan their copywriting, and push enjoyable contents to audiences, greatly reducing marketing costs.
Customer Relationship Management (CRM)
The user management function of WeChat public platform allows the demarcation of fan categories. Enterprises, based on their needs, can categorize fans as: public fans, potential customers and current marketed customers etc. When sending group communications, further categorization based on region and gender is also possible. This greatly simplifies customer management processes, and shortens the distance between the company and customers.
Multiple Customer Service Lines:
Multiple logins are possible through a single WeChat public account. Once fan numbers reach a certain amount, a customer service line will be needed to receive the oceans of information coming in and to conduct necessary customer service maintenance. Based on actual enterprise needs, important questions can be configured with automatic responses based on keywords, preferably with interactivity.
Public Platform – Marketing Services
1. OMHK helps you establish a WeChat account and market to 600 million users
(1) Account registration (2) Configure a name and logo (3) Configure a QR Code (4) Account verification
Marketing service plan – S1 enterprise basic account marketing package
|Serial Number||Serial Number Project Name||Plan Description||Notes|
|1||Enterprise Public Platform Establishment||Establishing WeChat public account for the enterprise||Providing enterprise name, logo, enterprise description and configuring QR code|
|2||Enterprise Account Verification Service||Assisting the enterprise in applying for public account V Verification||Complete enterprise information is required|
|3||WeChat Online Customer Service||Daily scheduled online customer service with timely response to inquiries||/|
|4||Weekly Customer Service Reports||Collecting customer communications each week to determine smart customer service configuration||/|
|5||Smart Customer Service Configuration||Standardized keyword automatic response rules (including words, images, sounds, and geographic location, etc.).||5 keywords|
|6||WeChat Fan Numbers||/|
|7||Weibo Fan Numbers||500 fans (designated regions)|
|8||Quality Content Push Service||Including image and text information such as enterprise dynamics, new product releases, event promotions and related industry information.
1 message update each working day.